Deploying a unified communication system allows remote working, mobile employees, and various offices to communicate more effectively and streamline their overall business operations anywhere, anytime. In order to help companies who struggle in this space, CIO Applications has compiled a list of the leading Unified Communications solution providers that ensure that organizations of any sizes can connect their communication offerings together in the same platform, regardless of whether they invest in voice communications, text messaging, video conferencing, or anything else.
Our subscribers nominate the companies with whom they have collaborated and gotten results. If you think there is a company that deserves to be on our upcoming prestigious annual list of Top 10 Unified Communications Solution Companies , please write to us about them and the reasons you think they need to be on the list. We will be in touch with you shortly. LoopUp is pioneering remote communication and meetings solution provider, which is known for its best-in-class conferencing solutions.
This company combines both web and audio-based conference technologies into a special and all-in-all business meeting and collaboration solution that is highly reliable, simple, and impactful. This word-class conferencing solution holds the mission of transforming the way businesses conduct virtual meetings. LoopUp serves over clients, including well-established MNCs, fast-growing small and medium-sized companies, law firms, public sector, and service-oriented bodies across the globe.
OnCallPeople improves the quality of care for patients and the quality of life for healthcare providers by simplifying communication, collaboration and scheduling. The company aims to change all that and as such, their mission is simple—to improve the quality of care for patients and the quality of life for healthcare providers by simplifying communication, collaboration and scheduling.
Known for delivering state of the art video conferencing solutions, Pinnaca focuses on meeting the ever-evolving needs of its users and transfiguring the paradigm of business communication.
With its deep expertise in understanding and innovating the video collaboration and communication market, Pinnaca serves its clients with world-class, high-quality solutions that enable them to stay connected professionally with geography being no bar. The company is committed to creating pleasing user experiences by redefining visual communication.
The company provides a best-in-class platform to create, manage, secure, distribute, and measure the success of live and on demand video within the enterprise. As an enterprise software company, they provide SaaS, hybrid, and on-premise deployments of the software to the Global companies in seven key verticals. It not only modernizes the workplace but also provides a more efficient and effective way to share knowledge in an easier and better way.
VirtualPBX is a premium PBX provider that offers practical, affordable, reliable, best-in-class, personalized, and market-top telephony solutions. Founded in with a vision to develop and deliver high-quality VoIP services, VirtualPBX is persistent in innovating and exceeding customer expectations in the domain of business telephone communication. The company caters to its clients by offering a wide variety of business phone plans to address the individual business needs.
With features like zero system maintenance, flexibility, easy setup, round the clock customer assistance, and more, VirtualPBX solutions seamlessly integrate and comply with the existing client phone infrastructure. Business Insights and Ideas does not constitute professional tax or financial advice. You should contact your own tax or financial professional to discuss your situation.. Business Tips. Rob Scott. Unified communications is no longer technology of the future.
The demand for stronger customer experience At the beginning of this year, one of the major predictions analysts were making in the business communications space, was that customer experience would become one of the critical differentiators for any company. Supporting the digital workforce The rise of the digital workforce is another of the trends pushing unified communications into the forefront this year.
Opening the door for collaboration Finally, collaboration tools are quickly becoming an essential component within the changing work environment. UC allows an individual to send a message on one medium and receive the same communication on another medium. For example, one can receive a voicemail message and choose to access it through e-mail or a cell phone.
If the sender is online according to the presence information and currently accepts calls, the response can be sent immediately through text chat or video call. Otherwise, it may be sent as a non real-time message that can be accessed through a variety of media. Unified communications definition. There are varying definitions for unified communications. Unified communications is an evolving set of technologies that automates and unifies human and device communications in a common context and experience.
It optimizes business processes and enhances human communications by reducing latency, managing flows, and eliminating device and media dependencies. Communication latency. One focus of unified communications is to reduce communication response time, or in other words perceived speed, which often is essential in decision making and acting upon instructions.
For example; an action that takes two days to complete but is received a day late, takes three days to complete. Unified communications technology aims to minimize that delay. It also focuses on the following: telecommunication voice systems and services, data communication networks, IT systems, mobile telecommunications services, and videoconferencing technology and telepresence services.
The history of unified communications is tied to the evolution of the supporting technology. Originally, business telephone systems were a private branch exchange PBX or Key Telephone System provided and managed by the local phone company. These systems used the phone company's analog or digital circuits to deliver phone calls from a Central Office CO to the customer. The system—PBX or Key Telephone System—accepted the call and routed the call to the appropriate extension or line appearance on the phones at the customer's office.
In the s, Voice mail systems with IVR-like features were recognized as an access mechanism to corporate information for mobile employees, before the explosion of cell phones and the proliferation of PCs. E-mail also began to grow in popularity, and as early as , e-mail reading features were made available for certain voicemail.
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