I can print a test page to confirm such. However, the computer is no longer recognizing it. I have done exactly as detailed above too and now my printer is useless unless connected by USB, which is ridiculously inconvenient.
I have connected a Toshiba Satellite laptop with windows 8 to this printer by wireless home network and printed a test page. After turning the laptop off and rebooting the printer shows offline although it can be accessed OK by another laptop running XP. To insatll the printer I had to use the menus under 'The printer I wanted isn't listed' in the 'add printer-select printer' dialog box even though it is I can't find any advice on this, any suggestions?
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Previous Next. Hi Rob,. From the description, it shows that the printer goes offline after turning the laptop off and rebooting the computer. Click on Search and select Settings. Type Troubleshooting and select Troubleshooting. Select View all on the left hand side. Select Printer Troubleshooter. Click next and follow the onscreen instructions. Please revert for any clarification on this or any Windows issue.
We will be happy to assist you. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User's post on December 20, I worked through these steps but my problem is not resolved. Method 3 a Check hardware: the printer is on and working on the server PC b Troubleshooter: already did this above c Update drivers: Drivers are already up to date from Windows update.
Does this help to identify the problem? In reply to RobH's post on December 20, From the description, it shows that the issue has not been resolved. User's post on December 22, In reply to SusanBergman's post on January 11, In reply to RobH's post on January 11, After having my computer specialist in getting my network printer to work - he left, the next time I tried to print Windows8 document it was stuck at "offline" Your printer's built-in menu should show which network it's connected to, or check your printer's manual for more info.
Verify that your printer is not in Use Printer Offline mode. Under Printer , make sure Use Printer Offline is not selected. If these steps don't put your printer back online, then read Troubleshooting offline printer problems. Fix printer connection and printing problems in Windows Open your printer settings. Windows 10 More Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback?
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